When will I get the money back for my return?
As soon as we have received and checked your return, you will receive the credit receipt by email. The repayment will then be made using the original payment method.
How can I shorten the delivery time?
We attach great importance to the fastest possible delivery of your desired items. Unfortunately, we cannot achieve even faster delivery times.
How can I change my delivery address?
We attach great importance to the quick execution of your order. For this reason, it is usually not possible for us to change the delivery address after you have completed your order.
How long is the Return period for a product?
You can return goods received from us without giving a reason within 30 days by sending the goods back.
What do I do if the invoice is incorrect?
A change to the billing address is only possible for trade customers.
If you have any questions about the content of your invoice, please contact our customer service and we will help you.